Bowman & Co. Plumbing, Inc.
Privacy Policy Bowman & Co. Plumbing, Inc. (“Bowman & Co. Plumbing,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request an estimate, schedule plumbing services, communicate with us, or interact with our business through SMS, email, telephone, or other communication platforms.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect We may collect the following information: Personal Information
-Full Name
-Phone Number
-Email Address
-Service Address
-Mailing Address Service Information Property type
-Description of plumbing concerns
-Service history
-Photos or videos submitted to assist with diagnosing plumbing issues
Appointment preferences Payment Information We collect billing information necessary to process payments for services. Credit card information is securely processed through third-party payment processors and is not stored on our servers. Technical Information When visiting our website, we may automatically collect:
* IP Address
* Browser type
* Device information
* Website usage data
* Cookies and similar tracking technologies
2.How We Use Your Information. We use your information to:
* Schedule plumbing appointments
* Confirm appointments and dispatch technicians
* Provide plumbing estimates
* Process invoices and payments
* Respond to customer inquiries
* Deliver emergency plumbing services
* Send appointment reminders
* Provide service updates
* Improve our customer experience
* Maintain service records
* Comply with applicable legal obligations
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3. Communication & Text Messaging (A2P 10DLC Compliance)
By submitting your phone number through our website, online forms, advertisements, social media, scheduling platform, or by requesting plumbing services, you expressly consent to receive automated and non-automated text messages from Bowman & Co. Plumbing, Inc.
Messages may include:
* Appointment confirmations
* Appointment reminders
* Technician arrival notifications
* Estimate follow-ups
* Customer service communications
* Emergency service updates
* Invoice notifications
* Promotional offers
* Seasonal maintenance reminders
* Company announcements
Message frequency varies based on your interactions with our company.
Standard message and data rates may apply.
Opting Out
You may opt out of SMS communications at any time by replying:
STOP
You may receive one final confirmation message confirming your opt-out.
For assistance, reply: HELP or contact our office directly. All text messaging is transmitted through a secure, verified A2P 10DLC-compliant messaging platform.
4. How We Share Your Information We respect your privacy. We do not sell, rent, or trade your personal information. Your information may be shared only with trusted third parties necessary to operate our business, including:
* Payment processors
* Scheduling software providers
* Customer relationship management (CRM) platforms
* SMS communication providers
* Website hosting providers
* Marketing service providers We may also disclose information when required by law or when necessary to:
* Protect our legal rights
* Prevent fraud
* Protect customer safety
* Comply with court orders or government requests
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5. Data Security We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. ⸻
6. Your Privacy Rights You have the right to:
* Request access to your personal information
* Request corrections to inaccurate information
* Request deletion of personal information where legally permitted
* Opt out of marketing emails
* Opt out of SMS marketing communications Certain information may be retained as required by law, accounting requirements, warranty records, or business operations.
7. Cookies & Website Analytics Our website may use cookies and analytics technologies to:
* Improve website performance
* Analyze visitor traffic
* Enhance user experience
* Measure advertising performance You may disable cookies through your browser settings; however, some website features may not function properly.
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8. Third-Party Websites Our website or communications may contain links to third-party websites. Bowman & Co. Plumbing, Inc. is not responsible for the privacy practices or content of those external websites. We encourage you to review their individual privacy policies.
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9. Children’s Privacy Our services are intended for homeowners, property managers, and businesses. We do not knowingly collect personal information from children under the age of 13.
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10. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on our website. We encourage customers to periodically review this page for updates.
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11. Contact Information If you have any questions regarding this Privacy Policy or your personal information, please contact us: Bowman & Co. Plumbing, Inc.
📍 Service Area: Central Florida
📧 Email: bowmanandcoplumbing@gmail.com
📞 Office: (321) 407-3503
🌐 Website: http://www.bowmancoplumbing.com
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By requesting service, scheduling an appointment, submitting a contact form, or providing your personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, including our communication and SMS messaging practices.
Providing dependable plumbing services with a focus on quality, comfort, and customer care.
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