Privacy Policy
Bowman & Co. Plumbing, Inc.
At Bowman & Co. Plumbing, Inc. (“Bowman & Co. Plumbing,” “we,” “our,” or “us”), protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request an estimate, schedule plumbing services, communicate with us, or interact with our business through phone, email, SMS messaging, or other communication channels.
By accessing our website or using our services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide quality plumbing services, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Service Address
- Mailing Address
Service Information
- Property type
- Description of plumbing concerns
- Appointment preferences
- Service history
- Photos or videos submitted to assist with diagnosing plumbing issues
Payment Information
We collect billing information necessary to process payments for plumbing services.
All payment information is securely processed through trusted third-party payment processors. Bowman & Co. Plumbing, Inc. does not store credit card information on its servers.
Technical Information
When you visit our website, we may automatically collect certain information, including:
- IP Address
- Browser type
- Device information
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to provide efficient, reliable, and professional plumbing services.
Information may be used to:
- Schedule plumbing appointments
- Dispatch technicians
- Prepare service estimates
- Process invoices and payments
- Respond to customer inquiries
- Deliver emergency plumbing services
- Send appointment reminders
- Notify you when your technician is on the way
- Improve our website and customer experience
- Maintain service records
- Comply with legal and regulatory requirements
3. Communication & SMS Messaging
A2P 10DLC Compliance
By providing your phone number and voluntarily selecting the SMS consent checkbox on our website or forms, you expressly consent to receive automated and non-automated text messages from Bowman & Co. Plumbing, Inc. Text messages may include:- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Estimate follow-ups
- Customer support communications
- Service updates
- Emergency plumbing notifications
- Invoice notifications
- Promotional offers
- Seasonal maintenance reminders
- Company announcements
Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP You may receive one final confirmation message acknowledging your opt-out request. For assistance, reply: HELP or contact our office directly. Your consent to receive text messages is voluntary and is not required as a condition of purchasing any products or services.4. How We Share Your Information
Your privacy is important to us.
Bowman & Co. Plumbing, Inc. does not sell, rent, or trade your personal information.
We may share your information only with trusted service providers that assist in operating our business (such as payment processors, scheduling software, and CRM platforms). No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be 100% secure.
6. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where permitted by law
- Opt out of marketing emails
- Opt out of promotional SMS communications
Certain information may be retained as required by law, accounting regulations, warranty documentation, or legitimate business purposes.
7. Cookies & Website Analytics
Our website may use cookies and analytics technologies to:
- Improve website functionality
- Analyze visitor traffic
- Enhance your browsing experience
- Measure advertising effectiveness
You may disable cookies through your browser settings; however, doing so may affect certain website features and functionality.
8. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
Bowman & Co. Plumbing, Inc. is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
9. Children’s Privacy
Our plumbing services are intended for homeowners, property managers, landlords, and businesses.
We do not knowingly collect or solicit personal information from children under the age of 13.
10. Changes to This Privacy Policy
Bowman & Co. Plumbing, Inc. reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with a revised Effective Date.
Your continued use of our website or services after updates have been posted constitutes your acceptance of the revised Privacy Policy.
11. Mobile Messaging Privacy Policy
Bowman & Co. Plumbing, Inc. values your privacy. No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
12. Contact Us
If you have questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us.
Bowman & Co. Plumbing, Inc.
Proudly Serving Central Florida
321.407.3503
By requesting plumbing services, scheduling an appointment, submitting a contact form, or providing your personal information, you acknowledge that you have read, understood, and agree to this Privacy Policy, including our communication and SMS messaging practices.
Providing dependable plumbing services with a focus on quality, comfort, and customer care.
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